Long gone are the days when receiving an extremely important document or package meant waiting for a very long time. Before, the delivery times were controlled by courier companies rather than by customers. Today, the customer is now king. There is now a great demand for personalised and tailored courier services which are reliable, efficient and fast. Smaller and newer courier companies can have a similar level of success as those bigger companies.
For anyone who’s considering a courier business, here are tips that help.
Setting a courier business up takes time and intelligent planning
It may look like getting the courier business started is easy. However, it needs more than just a phone, a vehicle or a storage facility. If you want to be successful, it is important that the effort needed to get started is not underestimated. There are initial start-up costs and also day-to-day costs. Insurance is required especially in instances like loss or breakage of items. Also, planning ahead is important. You will need to be aware of the needs in your area. This is a very competitive industry so this means that you have to get it right to have an advantage over other courier companies.
Starting small but thinking big
It may be good to start things small. This can be in focusing in specific cargo types like medical documents or perishable parcels. You need to build your company’s reputation as well as your client base. Then, you can expand your business after. The key to success involves reliability, attention to detail and courtesy to clients. Also, be prepared to do more than what is needed.
Deciding between doing it alone or not
For small businesses, they often start with one person. However, doing it alone entails taking the responsibility for all things. In order to keep things smooth while maintaining the best reputation, it will become necessary to put more hours in. This will mean working on evenings, weekends or holidays. You should be prepared to make your business a priority. When you already have a strong client base, other drivers can be employed to share your workload.
Choosing your pricing scheme
Be sure to take the overhead costs in to consideration when you set up your prices. Fuel, vehicle maintenance costs as well as other expenses like phone and internet charges and advertising costs should be factored in.